COVID-19: Utility Operational Changes
Utility Operational Changes
This page contains information from regulated utilities regarding customer service during the COVID-19 state of emergency in Maryland. On July 31, 2020, Governor Hogan issued an amended Executive Order prohibiting residential utility service terminations and late fees.
Some utilities are reconnecting previously disconnected customers, setting up payment arrangements and helping customers access assistance programs. For additional information, please see the links below and contact your utility through its preferred method of communication (website, email, social media, etc).
Complaints involving utilities or energy suppliers can be filed on our website at https://www.psc.state.md.us/online-complaints/
Municipals and cooperatives:
Comcast Phone of Northern Maryland and Comcast Business Communications (the Commission regulates landline phone service only)
Verizon (the Commission regulates landline phone service only)