The Commission’s physical offices at 6 Saint Paul Street in Baltimore are open to the public. Please note that as of February 22, 2022, Maryland state employees and visitors will no longer be required to wear masks while in state owned and leased buildings. This directive supersedes any local mask mandates while in state-owned or leased space, however local mandates are applicable in public or common areas of buildings where the state leases office space. The wearing of masks will be voluntary. Unvaccinated state employees and visitors are encouraged to continue to wear masks in state-owned and leased buildings. Individuals entering buildings will be asked to self-screen for COVID symptoms and expected to refrain from entering if symptoms are present. Members of the public who need to conduct business with any Commission division are encouraged to notify the office first that they plan to visit. Contact information for PSC offices.

The Commission’s Frank O. Heintz Hearing Room (16th Floor) reopened for in-person proceedings on Wednesday, May 4, 2022. Please note that evening public comment hearings will remain virtual for the time being. More details in the Commission’s notice issued February 24, 2022.

The Public Utility Law Judge Division’s Hearing Room (19th Floor) also reopened for in-person hearings on May 4, 2022. Please see the notice issued March 31, 2022 for more details. The PULJs hearings will also continue to be livestreamed on YouTube:

Maryland Public Service Commission Current Operations Fact Sheet

Information regarding the status of meetings, hearings, filing requirements, consumer complaints, fiscal matters, etc. can be found on our home page,

Maryland’s utility companies have made changes to their operations and have outlined ways they are continuing to serve their customers. More information on the Utility Operational Changes page.