Get Help

Learn More
- How Do I…
  Seek information, filing documents, or get assistance related to utility and transportation services.
- Case/Maillog Search
  Search cases/proceedings/administrative dockets and filings by case number or maillog tracking number.
- Forms and Applications
  Access the forms, applications, and guidance materials for utility-related activities, licensing, and filings.
- Consumer FAQs
  Learn more and find answers to common questions.
- Contact Us
  Still have questions? Reach out to us.
Online Services

Learn More
- E-file
  Guidance on filing requirements and how to use the electronic portal system.
- File a Complaint
  Have an issue with your utility or a transportation provider? We can help.
- File a Public Comment
  The community’s input is important to our decision-making – how to submit written comment online.
- Filing Fees
  Schedule of fees charged by the Commission.
- Online Affidavit
  Portal for electric utilities to report delinquent accounts (November–March).
- Termination & Arrearages
  Utility portal for service terminations and past due customer payments.
- Verify Electric Supplier
  Names and contact information for licensed energy suppliers.
- PV Solar Certification
  The Brighter Tomorrow Web Portal.
- Solar Water Heating Certification Processing System
  Enter the portal to register and/or to submit applications.
- Electric Choice Supplier Portal
  Help consumers find your electricity rates.
- Gas Choice Supplier Portal
  Help consumers find your gas rates.
- GOR Portal
  Submit Gross Operating Revenue (GOR) forms here.
- Downloadable Data
  Access and download facts, figures and statistics.
- Schedule a Payment with Fiscal
  Make an appointment to pay assessments or citations.
- Change of Billing Contact Information Form (Fiscal Division)
  Regulated entities can update address, phone number, etc.
Regulated Utilities

Learn More
- Regulation of electric utilities, renewable energy certification and permitting processes.
  
  Electricity Overview
  
  CPCN
  
  Engineering Division
  
  Energy Efficiency and EmPOWER Maryland
  
  EN-6 Form
  
  Electric Utility Tariffs
  
  Meter and Submeter Shops
  
  Renewable Energy
  
  Smart Grid and Smart Meters
  
  Standard Offer Service
  
  Electric Choice Enrollment Reports
  
  Application for Licenses to Supply Electricity
- Regulation of natural gas utilities, including safety compliance.
  
  Gas Overview
  
  Gas Supplier License Application
  
  Pipeline Safety Programs and Forms
  
  Approved Gas Meter Shops
  
  Request Meter Tests
- Regulation of wholesale and local retail telecommunications services.
  
  Telecommunications Overview
  
  Carriers
  
  Consumers
  
  FAQs
- Taxis, limos, sedans and rideshare regulatory information.
  
  Transportation Overview
  
  Applications and Forms
  
  Taxicab
  
  Search
- Regulation of private water/sewage systems.
  
  Water Overview
  
  Regulated Water Systems
  
  Water/Wastewater Staff Assisted Rate Case
- Current Outage Information
  Power outage locations and utility contact information.
- Safety and Reliability
  The Engineering Division monitors the operations of public service companies for safety, efficiency, reliability and quality of service.
About

Learn More
- Mission
  Our commitment to regulatory excellence.
- Commissioners
  The Commission is headed by a Chair and four commissioners, all appointed by the governor to five-year staggered terms.
- Past Commissioners
  All who have served since the Commission’s founding in 1910.
- Reports
  Official Commission reports, including those to the Maryland General Assembly.
- Procurements and Contracts
  Current, closed and awarded Commission solicitations.
- Related Agencies and Organizations
  State and national stakeholders.
News & Events

Learn More
- News/Notices/Orders
  Latest Commission activities and decisions.
- Communications and Media Relations
  News releases and general information for the press and the public.
- Calendars
  Upcoming hearings and meetings
- Upcoming Public Comment Hearings
  Your voice matters – how to be heard.
- Watch PSC Proceedings
  Stay up to date on happenings – virtually.
- Receive Email Updates
  Sign up for notifications.
Contact

PSC Fines Washington Gas More than $1 Million for Customer Service Decline

News Releases |

Home > News & Events > News/Notices/Orders > PSC Fines Washington Gas More than $1 Million for Customer Service Decline

March 17, 2022

PSC Fines Washington Gas More than $1 Million for Customer Service Decline

Share